Kay Pool and Spa offers hot tub repair and services, including hot tub covers and cover lifters. We also offer repairs to the jet, pump, and heater, as well as general troubleshooting on issues that may occur. Besides repairs, we can also winterize your spa and hot tub. We are an authorized service provider for ThermoSpa, Strong Hot Tubs, Saratoga, Emerald Spas, and many more. Our team is proud to provide services to pools and hot tubs in and around Reading, Pottstown, Emmaus, and Phoenixville PA.
Hot Tub Winterization Service
Although we don’t recommend winterizing your hot tub, we know at times it’s the best solution for our valued customers. Closing your hot tub needs to be done properly, and our team of trained technicians can do just that.
Hot tub winterization service includes:
- Draining your hot tub
- Properly winterizing hot tub equipment
- Secure hot tub cover
- Antifreeze pumps
We recommend covering your entire hot tub with a tarp and/or a custom protective cover.
Weekly/Biweekly Hot Tub Care
Every weekly or biweekly hot tub care customer also has one of the best enzyme protocols added monthly for no additional charge. Waters Choice exclusively sold by Kay Pool and Spa.
| Basic Service | Full Service | |
| Check for leaks in equipment | √ | √ |
| Check for operation of equipment | √ | √ |
| Fill chemical feeders | – | √ |
| Check and balance chemicals | √ | √ |
| Clean and empty skimmer and pump baskets | √ | √ |
| Skim spa and remove debris | – | √ |
| Clean filters | – | √ |
Hot Tub Care Guide
Just as with pools, hot tub water needs to be balanced. It may even be more important that your hot tub is balanced because of the smaller quantity of water. Either way, it’s still important to keep you, your family, and your friends safe.
Kay Pool and Spa has added this hot tub care guide to help answer some of your questions about balancing hot tub water.
Testing and Balancing Your Hot Tub
We recommend testing and balancing your hot tub twice each week.
Total Bromine or Chlorine
Bromine Ideal Range: 2ppm – 4ppm
Chlorine Ideal Range: 3ppm – 5ppm
Total Alkalinity
Alk Ideal Range: 80ppm – 120ppm
Ph Levels
Ph Ideal Range: 7.2-7.4
Calcium Hardness
Calcium Ideal Range: 100ppm – 200ppm
“Thank you so much for recommending Water’s Choice enzymes to treat our hot tub. My water is the clearest it has ever been and remains crystal clear, even 2 weeks past drain and fill. The only chemicals I’ve used were chlorine, PH increase, and hardness increase right after refill. I have not needed to add ANY additional chemicals in two weeks so far! No more trying to be a chemist to figure out how to stabilize our hot tub! Amazing product, and I’m recommending to everyone I know!”
— Tina Collins
Hot Tub Guidelines
We recommend draining your hot tub every 3-4 months. This will help maintain a cleaner hot tub environment for you and your family. For our Waters Choice customers, this can be done once a year.
Always use hot tub chemicals and not pool chemicals in your hot tub. Pool chemicals are formulated for larger bodies of water.
We recommend cleaning your filters weekly to ensure proper operation and cleanliness.
SPAS AND HOT TUBS POOLS WE SERVICE
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* A valid credit card number must be provided to Kay Pool and Spa to schedule any type of service appointment. The provided credit card number will be charged upon completion of service unless payment was made via cash, check, or at time of service.
