Kay Pool and Spa has always maintained a distinguished reputation throughout the community for over 30 years. It is a privilege for us to share the wonderful comments from relationships we have established over the years.
If you’ve worked with us in the past, we’d love to hear your thoughts on our service!
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"Thank you so much for recommending Water's Choice enzymes to treat our hot tub. My water is the clearest it has ever been and remains crystal clear, even 2 weeks past drain and fill. The only chemicals I've used were chlorine, PH increase, and hardness increase right after refill. I have not needed to add ANY additional chemicals in two weeks so far! No more trying to be a chemist to figure out how to stabilize our hot tub! Amazing product, and I'm recommending to everyone I know!"
— Tina Collins
"Your crew members are wonderful, helpful and knowledgeable young men!"
— Heather S.
"It is my pleasure to write this recommendation letter for Kay Pool & Spa in Wyomissing, PA. Allen and Angie Weidner take great care in their performance on weekly spa maintenance at the Village at Maidencreek community. They have always been conscientious and thorough.
Their responsiveness to issues that arise is proactive and we trust their advice and guidance since it has always been accurate and affordable. We appreciate having them as a trusted partner."
— Tracy Blair, Vice President & Regional Manger of Access Property Management
"I take this time to thank you and your company, Kay Pool and Spa for your time, effort, and genuine sense of caring in helping my wife and I with a defective hot tub. Because of your professional assessment and actions, our hot tub was replaced free of charge from Thermospa. I strongly doubt this would have happened without you involved. I highly recommend you and your company to anyone looking to purchase and/or maintain such leisure items. Thank you again and I wish you the best of success going forward."
- Bill Kurtain
"We started using the Water's Choice Enzyme in out hot tub and the product is absolutely amazing. The minimal amount is needed and having NO ODER is great. I test my hot tub regularly and everything from the chlorine to RH is perfect. I would recommend this product to everyone!"
— Jenn, Leesport
"After trying several other pool services, Allen and Angie of Kay Pool and Spa give me the very best service ever. Allan handled everything with my insurer when my pool was damaged by the hurricane last year. I now have a new liner, beautifully installed. No problem is too big or too small. I highly recommend them."
— Joan, Pottstown
"Allen does a great job with pool opening, closing, and general maintenance. He is very dependable, reasonably priced, and embracing electronic communications, making him much easier to reach than others with whom we've worked. No challenge seems too big for him and, on one occasion, when I believe he was dealing with a new issue (for him) on our heater, he proceeded methodically but I also think priced the final repair very reasonably even though he likely invested significantly more time than he anticipated. I highly recommend his services."
— Ed, Lansdale
"Mr. Weidner,
I can't thank you enough for all you have done to get our hot tub up and running. We will definitely pass your name onto others. We appreciate you being able to work with us. Thanks so much again!"
— Diana & Andy, Gilbertsville
"Thank you for your service on my hot tub. I appreciate what you did to help me get it back up and running. I have always been happy with Kay Pool & Spa. Good Service and Honesty is Very Hard to Come By. Thank you again!"
— Nicole, Boyertown
"I have worked with several pool companies for the past few years. A co-worker recommended Kay Pool & Spa, Allen gave me tips on how to manage the pool myself without always recommending buying more chemicals. He’s always courteous and knowledgeable. I will never use anyone else."
— Claire, Southampton PA
"In June 2013, I asked Allen to restore my 20-year-old above ground pool that had been unattended to and uncovered for nearly 6 years. I don’t think I will need too many words to show you the amazing work that Allen and Al did. Pictures are worth a thousand words. Take a look. Then you be the judge! Allen’s work ethic is commendable, and he is very committed to providing the customer with a high quality outcome. They worked tirelessly to have the pool ready for my daughter’s engagement party in August. He is very dependable; he doesn’t just walk away from a “job”. Allen treats me like family; he does the kind of job he would do for his own family members. He has always been available to answer my questions and was very patient with me (I was new to operating the equipment and the maintenance routines). I must also give credit to Allen’s wife, Angie, who always takes my phone calls, arranges my service appointments, orders parts, gives information, and is able to figure out what “thing” I am trying to describe that I broke! Angie’s friendly voice at the other end of the phone is always welcoming. I highly recommend Kay Pool and Spa. I especially like to brag about Kay Pool and Spa at the pool stores when I go to buy supplies! Thank you Allen, Angie and Al (you earn an A+++)! See Pictures below of before and after pool pics."
— Danielle, Wernersville
"My recently purchased home had a 15+ year aluminum above ground pool which needed replaced due to ground washing causing the walls of the pool to collapse. I was frustrated with my results of trying to find someone to replace my above ground pool. Then, someone recommended Kay Pool and Spa. I couldn't be more pleased with my New Riviera Hybrid Pool installed by Allen and the guys. The construction of this pool is amazing and I will never have to worry about collapsed walls again. They did an Amazing job installing and instructing me as a first time pool owner on the care and maintenance of my new pool. Allen and Angie are always courteous and patient with any questions I have."
— Tracey, Birdsboro
"This past winter (2015-2016) was the first year I had Kay Pools do my Winter Service for me. I had them come out bi-weekly. I keep my gates to my yard locked because of my dogs. They always let me know when they would be coming so I could leave it unlocked. The service technician ALWAYS made sure he locked it upon leaving!! They opened my pool in the beginning of May and the water was crystal clear. Had it been warm enough, I could of gone swimming that day. Thanks Kay Pool & Spa!"
— A pleased customer in Muhlenberg
"Never needed them after first service, project never got finished due to my part, out of town hospital to this day, husband very ill all last year and still. Thanks so much for first service, outstanding! Plus the guys were very helpful and kind. Would spread the word, great company overall!"
— Michelle, Wyomissing
We have a large pool and needed a liner, but kept putting off the project because the quote from the dealer we were currently using was outrageous. Additionally, last year when that dealer closed our pool, they left the pump running and we didn't catch the error for two weeks. We called Kay Pool and Spa and their quote for a high-quality liner was HALF the other quote. Additionally, our pool light didn't work for years and we were told we had to "dig up and rerun wire". When Kay installed our new liner - in less than a day - their technician said he'd "fix the light". He jumped into the cold water and did just that. They recently closed our pool and did another outstanding job AND made sure all electric was off. Can't say enough about their responsiveness, their technicians and their prices.
— Robin Adams
Use Kay Pool and Spa service at home for a couple of years now. Allen and crew have done a wonderful job to keep our pool clean and pristine. If you need some one to take care of your pool look no further. Highly recommended.
— Yahr Hanafi
Amazing customer service & friendly!
— Danielle Bradley
Excellent all the way around-office very pleasant helpful. On time to do work very efficient- owner on job very nice. Would highly recommend them!!!
nice - would highly recommend kay pools to anyone
— Kimberly Bartman
Robert and Matt came out to my home at the exact appointment time. Robert and Matt was very nice, and unfortunately I had a bad experience with the previous installers. Robert smoothed out the ground, made sure there was not rocks or any extra sand needed in spots. He was very helpful explaining everything to me. The liner was smooth as the water started to fill, and it already looks amazing. If you want a job done right, ask for Robert! He knows his stuff!
— Nicole Hartranft
Kay Pool and Spa has always done a great job and treated us well. HIGHLY recommend. They turned us on to Water's Choice and it has been a game changer for our hot tub usage. Easier to use, no smell, no dry skin, just great. Thank you!!!!
— Michael Dolan
These guys are the best! Kay Pool and Spa has been servicing my pool for the last five years and I can’t say enough good things about them. They are accommodating, easily available and accessible, and most importantly they treat my pool as if it was their own. Owners, Alan and Angie, are an absolute pleasure to work with. I knew nothing about pools when I got mine and was fairly nervous about it. Alan was patient with me and has taught me a lot. They open, close, service, and have repaired my pool since I’ve owned it and have done an excellent job. I can’t thank these guys enough. I’d love for them to be able to open a shop in the Lehigh valley area, because as I have not mentioned, they also travel from near the Reading area to get to me! Hands down, BEST POOL SERVICE around!! So many thanks Alan and Angie!!
— Elisa LaNeve
I just wanted to write and let you know that Matt, the worker who takes care of my pool weekly, does a great job. We are always very pleased with how the pool looks after he is done. He also has a very friendly and professional personality that always makes him very nice to chat with. Thanks for all the work you all do, we are very happy with our pool cleanliness.
- Jordan Whaley
I just wanted to write a quick note to let you all know how much I appreciate your help this past season. From the phone calls, to everyone who came out, to the owner himself stopping to check on progress. You have all been wonderful and I will recommend you to anyone for their pool care needs.
- Rebecca D & Family
The hot tub is working great! Your services guys were excellent and very knowledgeable.
- Jodi O
It is my pleasure to write this recommendation letter for Kay Pool & Spa in Wyomissing PA. Allen and Angie Weidner take great care in their performance of weekly spa maintenance at the Village at Maidencreek community. They have always been conscientious and thorough.
Their responsiveness to issues that arise is proactive and we trust their advise and guidance since it has always been accurate and affordable. We appreciate having them as a trusted partner.
- Tracy B
We have been using Kay Pool & Spa since 2020. Their staff are knowledgeable and courteous. They take time to talk to their customers and give them helpful tips to keep their pool crystal clear all summer!
- Jennifer Wentzel
Allen and his team did a great job putting a new liner in and plumbing my solar heater. They were on time and priced reasonable. Erin in customer service was great to deal with. Highly recommend their company.
- Jason Holland
After having a swimming pool for 26 years and with the company that I bought it from being out of business, my solid Merlin cover finally needed to be replaced. Some pool companies would not even deal with me because I didn’t buy the pool from them. Allan and his team were very helpful in finding the exact - and I mean exact - cover which I thought could not happen. Due to their knowledge of how to go about this, the price was fabulous - well within our budget - and they are the most professional business people that I have ever dealt with. I give them many thanks and if I could, 10 stars. I am so glad that I will have someone to count on if I have another problem. If you want to purchase a swimming pool they are the folks to see.
- David Faust
I called Kay Pool and Spa to handle repairs on my Endless pool and I couldn’t be happier. First when I called them, I had to leave a message and they actually called me back - promptly! When the service people arrived they were courteous and respectful of my home. Because of the type of pool I have the parts needed to be ordered. As soon as they arrived, they called to schedule installation. The same service people arrived to install the parts and again they were pleasant and courteous. I had several questions when they were finished and they took time to explain everything. I felt like they really cared and wanted to be sure they did a good job and that I was satisfied. They succeeded!! I would highly recommend Kay Pool and Spa and won’t hesitate to contact them again if I have any problems.
- Terry L
The service technicians were knowledgeable and friendly. Their diagnosis seemed very sensible and they had an action plan in place so I knew what would happen next.
- Adrienne Talotta
I needed service on my "Strong Spa" manufactured in Northumberland PA. The closest dealer is Kay Pool and Spa. They responded so quickly, setting up an account for me, putting me on their service schedule, and getting their service people out here in about a week! Those men were so friendly, professional, and knowledgeable, I couldn't believe my problem was solved so quickly! It was a pleasure dealing with them. I will definitely call them again if I have issues!
- Sherry Mengle